Help with your Metamask extension wallet
QUICK FACTS
ANALYSIS
Having trouble with your Metamask extension? Our support team is here to help you 24/7. Use live chat, email, or browse our help articles to solve your issue instantly.
Reach us via live chat for immediate assistance, email for detailed inquiries, or visit our help center for self-service solutions.
Account access, transaction issues, security concerns, and installation problems are covered in our knowledge base.
HIGHLIGHTS
Chat with our team in real time. Available 24/7 for urgent issues and quick answers.
Send detailed questions and receive comprehensive responses within 2 hours.
Browse 100+ articles covering installation, security, transactions, and troubleshooting.
Watch step-by-step guides for common tasks and solutions.
Connect with other users and moderators for peer support and tips.
Verified users get faster response times and dedicated assistance.
If you discover a security vulnerability, email security@metamaskextension.com with details. Do not share sensitive information publicly. Our security team reviews all reports and responds promptly.
Check your browser compatibility, ensure the extension is up to date, and verify your internet connection. Restart your browser if the extension behaves unexpectedly. Most issues are resolved by these basic troubleshooting steps.
FAQ
TESTIMONIALS
Contacted live chat with a transaction issue and got help within 5 minutes. Support agent was knowledgeable and solved the problem instantly.
The knowledge base saved me time. Found exactly what I needed and got my extension working again without contacting support.
Email support took about 1.5 hours but the response was detailed and helpful. Appreciated the step-by-step guidance for my security question.